Momentum promotes Suzanne Engels to chief client officer

Momentum, Inc. has named Suzanne Engels as its first chief client officer to better connect growth, solutions and service delivery across the firm. The move is designed to strengthen client experience as the Camp Hill, Pennsylvania-based consulting company continues to expand across the Mid-Atlantic.

Why it matters: - Momentum is creating a new executive layer to tie together client growth, proposal work and delivery. - The role is meant to improve coordination across teams that directly shape client outcomes. - The appointment signals Momentum is prioritizing scalable growth without losing focus on service quality.

What happened: - Momentum, Inc. promoted Suzanne Engels to chief client officer. - The company announced the move on July 7, 2026, in Camp Hill, Pennsylvania. - Engels will lead client-facing functions across Growth & Relationship Management, Solutions & Proposal Management, and Service Delivery. - Ashley Hock, Momentum’s president and CEO, said stronger alignment across client-facing teams is a natural next step as the company grows.

The details: - Engels joined Momentum in November 2025 as director of Growth & Relationship Management. - Engels brings more than 30 years of executive leadership experience in consulting, healthcare, technology, product management and digital transformation. - Her career has focused on building high-performing organizations, strengthening client partnerships and leading complex organizational and technology initiatives. - In the new role, Engels will oversee the full client lifecycle, from business development and relationship management through solution development, proposal strategy and service delivery. - Momentum says the role is designed to align strategy, solution development and delivery to help clients achieve meaningful business outcomes. - The company also says the appointment supports long-term growth and a more consistent client experience. - Momentum is a women-owned IT and management consulting firm based in Camp Hill, Pennsylvania. - The firm serves public and private sector clients throughout the Mid-Atlantic. - Momentum’s services include management consulting, digital transformation, project and program management, organizational change management and implementation support. - Momentum also says it helps organizations modernize services and improve business outcomes. - The company’s website is More information. - Momentum’s social links include LinkedIn, Instagram and Facebook.

Between the lines: - The creation of a chief client officer role suggests Momentum wants tighter control over the handoff between selling work and delivering it. - Engels’ background in both strategy and execution fits a role built around reducing silos. - The announcement also reinforces Momentum’s emphasis on human-centered consulting as a differentiator in a crowded market. - Engels is active in Central Pennsylvania business and civic groups, including serving as board chair of the Technology Council of Central Pennsylvania and as an executive ambassador for the American Cancer Society's Making Strides Against Breast Cancer campaign. - Engels has received the Central Penn Business Journal Woman of Influence Award and the YWCA Woman of Excellence Award.

What's next: - Engels will focus on strengthening collaboration across client-facing teams and accelerating organizational growth. - Momentum expects the new structure to support more consistent delivery and stronger measurable results for clients. - The company is positioning the role to help sustain growth as client expectations and delivery complexity increase.

The bottom line: - Momentum is betting that one leader overseeing the full client lifecycle will sharpen execution and improve the client experience as the company scales.